A lesson no one learns

[Seadog]

The Australian government, investigating into a iPhone that caught fire when a passenger jet was landing, have just found the cause. It was found that a screw was left loose inside the casing during an unauthorize repair shop replacing the screen. The screw eventually puncture the battery case, causing a fire.

So what are the lessons this should be teaching us:

1. In no way was this Apple's fault, but peope were full of blame before the results came in. And most will continue to believe that Apple is to blame, because the followup is never that big a story.

2. When you are dealing with a product that is so tightly packed, it is important that you have repairs done by properly trained and reliable technicians. This especially goes for the iPad, with its huge battery.

3. Even though it is not Apple's fault, be assured that at least one passenger is suing Apple for a large sum of money.

 

[AQ_OC]

A lot of people don't seem to get that when you use tiny parts in small places that this makes it extremely hard to just open it up and do a quickly repair. There is a world of difference working inside a large ATX PC case, and working inside a laptop case. Compare that to going inside a cell phone or any other really tiny device. I'd never let a third party inside anything I own. Just buy the apple care and not worry about it. Then you don't be blowing up jets during landing.

 

[Midranger4]

The Australian government, investigating into a iPhone that caught fire when a passenger jet was landing, have just found the cause. It was found that a screw was left loose inside the casing during an unauthorize repair shop replacing the screen. The screw eventually puncture the battery case, causing a fire.

So what are the lessons this should be teaching us:

1. In no way was this Apple's fault, but peope were full of blame before the results came in. And most will continue to believe that Apple is to blame, because the followup is never that big a story.

2. When you are dealing with a product that is so tightly packed, it is important that you have repairs done by properly trained and reliable technicians. This especially goes for the iPad, with its huge battery.

3. Even though it is not Apple's fault, be assured that at least one passenger is suing Apple for a large sum of money.

While you are most certainly correct to presume any number of lawsuits will result I don't feel any against Apple will gain any traction whatsoever.

Their was/is no design flaw in the device. However negligence whether it be incidental or calculated lies with the iPhone owner and unauthorized service person (technician does not apply) . The owner was trying to save a few bucks and the "repairman" trying to make a few...both at the resulting expense of others.

The term authorized service partner is self explanatory and to become one for any major manufacturer requires product specific repair training and in many cases ongoing supplemental training to maintain any such certification.

Similar arguments have been used (with limited success) against cigarette manufacturers. The cigarette companies (and the judgments were brand specific) resulted from known health risks they made a concerted and ongoing effort to hide from the consumer.

In the case of firearms the argument is guns don't kill people....people kill people. Actually I agree guns don't kill people.....the bullets do! So if any of the manufacturers is at risk I would venture to say it is the battery manufacturer whose product was a component of a larger device that went boom!

 

[Seadog]

Lawyers and idiots do not need good reason to sue. They just need someone with money that they want to take away. In the past, it was called highway robbery. Today its the legal system.

 

[marksevlin]

I was ignorant about the fact n thus thanks for sharing it.