Bad Microphone

[ChuckinSC]

I've had my iPad 2 for about a month but just today got around to trying the built-in mic. It was when I downloaded and attempted to run Skype that I discovered the problem. Nothing was being picked up! I then tried a video recording - same result. After talking to Apple support, doing a restore to factory settings, etc., we determined the mic is faulty. Bottom line... We'll be sending this unit back for a replacement. The problem is that there's still the backlog and wait for another unit. btw, it's a black, wifi, 32g. Oh, the Apple tech guy was super. Very understanding.

Sent from my iPad using iPF

 

[Wolfpuppies3]

Great story, great customer service

I really appreciate the way Apple takes care of folks.

 

[Tim SPRACKLEN]

Yes - Apple have a very customer-centric approach to service. Bottom line - a happy customer tells other customers about the great service and Apple sell more products - as they deserve to. I only wish all companies were as good as Apple.

Tim

 

[SporkLover]

I've had my iPad 2 for about a month but just today got around to trying the built-in mic. It was when I downloaded and attempted to run Skype that I discovered the problem. Nothing was being picked up! I then tried a video recording - same result. After talking to Apple support, doing a restore to factory settings, etc., we determined the mic is faulty. Bottom line... We'll be sending this unit back for a replacement. The problem is that there's still the backlog and wait for another unit. btw, it's a black, wifi, 32g. Oh, the Apple tech guy was super. Very understanding.

Sent from my iPad using iPF

I had the same issue a few weeks ago. They told me 10 day wait, but my replacement came in the next day.

 

[MadPoet]

I am on my second iPad 2, the first was replaced due to a faulty microphone. After a few months of use the replacement now has a faulty microphone.