btconnect.com - I can't send emails

[nalaybarb]

I cannot get my btconnect.com email account to send emails from my iPad. It receives email ok. I have tried deleting the account and reconfiguring it. I have used a friend who has configured loads of email accounts onto iPads but neither of us can get either of my two btconnect accounts to work. Anybody done it?

 

[MelB]

Have you had any luck yet. I have just got my first ipad2, and have the same problem. I cannot send btconnect emails.
Be interested to know if you have any solutions yet.
According to Bt, I have set everything up correctly!

 

[nalaybarb]

Have you had any luck yet. I have just got my first ipad2, and have the same problem. I cannot send btconnect emails.
Be interested to know if you have any solutions yet.
According to Bt, I have set everything up correctly!

Eventually I opened a gmail account on the iPad and now I get all my email accounts including my btconnect received on iPad but when I send it actually goes from my gmail account, which is fine by me but might not work for you? It got around the problem rather than fixed it.

 

[MelB]

thanks- I thought that is what I might have to do. Shouldnt be a problem as this is not my main business email hardware
Thankfully

 

[Tim SPRACKLEN]

I use that workaround too to avoid the port 25 relay problem because my email service provider doesn't support SMTP with the SSL option...

Tim