Can't access email

[epsamiljan]

After successfully using ipad for 4 months, I cannot access email and I receive an error message that says
"You cannot use email because your account is being used on another device"

I send and receive email on my cox email and on my google account. Previously, I sent and received through the ipad email software with no problem. No new devices have been added.

I can continue to access my gmail account through my internet connection but not through the email account.

 

[SweetPoison]

Welcome!


Have you tried to resetting your iPad? Hold the power button and the home button down at the same time until the Apple logo pops up ~

Then let it reboot.


I am going to pop your thread over to iPad help.

 

[Mtnmedic]

After successfully using ipad for 4 months, I cannot access email and I receive an error message that says
"You cannot use email because your account is being used on another device"

I send and receive email on my cox email and on my google account. Previously, I sent and received through the ipad email software with no problem. No new devices have been added.

I can continue to access my gmail account through my internet connection but not through the email account.

Here: http://www.knowyourcell.com/apple/a..._if_your_ipad_cant_send_or_receive_email.html

Go through it step-by-step.

Michael "Spam, spam, bacon, eggs and spam. Hold the bacon and eggs." Sent from my iPad 2 using iPF

 

[epsamiljan]

Resolved the problem by rebooting. It's interesting that I would reboot as necessary on my imac but did not consider doing it on the ipad.
Thanks for the suggestions.

 

[epsamiljan]

Resolved the problem by rebooting. It's interesting that I would reboot as necessary on my imac but did not consider doing it on the ipad.
Thanks for the suggestions.