Can't change my password on Apple ID

[Speges]

I I'VE had trouble with my password since the update. I register to change my password and keep being told an email will arrive but it doesn't!! Also when I tried the security questions such as my birth date, I entered it correctly and it said it didn't recognise It!!!! Help

 

[J. A.]

Search for the email in your Inbox. It should appear after a few minutes. Maybe it was moved to Spam/Junk by your account. You should also take a look there.

Make sure you search for the email in the right email account, and also make sure that the address is written correctly (http://appleid.apple.com/)

Make sure the account is able to receive emails: send an email to it by yourself, if possible, or ask someone else to send an email to you.

On the website I posted above, resend the email.


You have to write the answers to your security questions exactly the way you entered them when you set them up (capital letters - space, ...).

If you can't enter or remember them, this should help: http://support.apple.com/en-us/HT6170