Corrupted Backup Files

[Only Me]

The power failed to my PC and corrupted the iPad2 backup files and now I get instructed to delete the files and try again, but I don't know where the backup files are located or which ones to delete. Can anybody help please? I'm running vista.

 

[Mickey330]

Generally, you can delete any/all backups from within iTunes itself. Click on Edit > Preference > Devices and then highlight the backup you wish to delete. Once you've highlighted the backup, a button should appear that's titled 'Delete Backup..." Press that button and your backup should be gone. Then, you can run another...

If that didn't work, here is an address I found that lists where iTunes stores the backup on on Vista computer: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

Hope this helps. Holler if you need more.

Marilyn

 

[Only Me]

The iTunes route worked brilliantly. A million thanks.

 

[Mickey330]

Hurray! Glad it worked for you. And - thanks for posting your results. Always happy to hear back on the success stories. 'Preciate it.

Marilyn