markbnh1
iPF Novice
When you setup the new iPad Air via backup from the cloud, it does NOT put these apps on the ipad! Since the apple site says they are free, I called Apple today. I spent over 30 minutes with the tech until finally he found the solution. I had to go to the App Store, scroll to the bottom of the featured screen, then delete my user name. Next, I signed back into the App Store with my regular ID. Now, all 6 of the productivity apps showed up as "free" when I searched for them. Downloaded and installed! The tech admitted it was an issue with the cloud backup restore when upgrading from an older Ipad. Imagine how many upgraders are missing out on these free apps!)
Sent from my iPad2 using iPF
Sent from my iPad2 using iPF
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