So i am trying to download a jpeg from an email i sent myself. When i pull it up in the mail client, it displays just fine. So i long click-> save. go to photos, and it has a placeholder for the pic i just saved, but won't show anything, and i can't delete the placeholder. any ideas?
OK - can I be clear - you email a photo to yourself, the photo appears in the iPad's 'Mail' client OK [exactly], it's probably not downloaded at this stage, you touch the attachment icon to download it[correct], a few seconds later the picture appears[yep], you then touch the photo and choose the option 'Save'[yep].
You then switch to the iPad's 'Photo' app and you can see the thumbnails of all the other photos that you have there[yep]. There is the 'placeholder' for the photo that you saved, but does that placeholder show an icon-style 'thumbnail' of the photo that you downloaded or something else, like a question-mark '?'[good question. it shows no thumbnail of the picture, just a box with a camera icon that says "JPG" in the middle].
What happens when you touch the placeholder to expand the photo to full-screen mode[can't expand it, touching it does nothing]? Does anything happen?[in fact, when i click on a good picture, it expands and says "1 of 1" on the top, even though there are numerous of these "phantom" pictures]
Sorry to be so pedantic about the precise details of what's happening...
Get back to us and we'll try to sort it out.
Tim
Scotland