E-mail problem

[Alex101]

My iPad4 is receiving -mails, but if I wish to reply, or just send and e-mail, it comes up with Cannot send e-mails The user name or password is incorrect etc ...... I have forgotten the password, so how do I correct this with a new password please?

So far 80 viewers and no help. Anyone please?

 

[J. A.]

My iPad4 is receiving -mails, but if I wish to reply, or just send and e-mail, it comes up with Cannot send e-mails The user name or password is incorrect etc ...... I have forgotten the password, so how do I correct this with a new password please?

So far 80 viewers and no help. Anyone please?

Usually you get the possibility to retrieve/reset your password when you forgot it. You'll have to access your email account through a browser.
When trying to sign in, you'll find something like this:



Here you'd have to choose "Can't access..." and follow the instructions afterwards.

After changing your password there, you'll also have to do it in Settings - Mails, Contacts, Calendars - the email account you changed.

 

[Alex101]

Thanks for your reply. I have followed up on this and now sorted it out. I appreciate your helpfulness. Thanks again

Alex

 

[J. A.]

You're welcome. Good to see you've sorted it out.