facetime

[johnjet]

Hi, i would like to use facetime when contacting friends but when trying to activate this i get a message to sign in with my apple ID,when doing this it says my ID is incorrect,i checked this by purchased an app that i wanted so i was using the correct ID.Where do i go from here ??? thanks johnjet ( i have ipad4 )

 

[J. A.]

Hi, i would like to use facetime when contacting friends but when trying to activate this i get a message to sign in with my apple ID,when doing this it says my ID is incorrect,i checked this by purchased an app that i wanted so i was using the correct ID.Where do i go from here ??? thanks johnjet ( i have ipad4 )

Perhaps this will help: http://support.apple.com/kb/ts4268

 

[johnjet]

Thanks for your link, when i checked my apple identication there was a number missing which caused the problem.

 

[J. A.]

Thanks for your link, when i checked my apple identication there was a number missing which caused the problem.

Great that you detected the cause for your problem!

 

[Mickey330]

Glad to hear that things got sorted for you. And, thanks for coming back and telling us your problem got resolved. Always nice to hear back - especially the success stories.

Marilyn