How can I undo Bluetooth's Forget this Device?

[martinjams]

I mistakenly pressed Forget This Device when trying to Bluetooth connect to my smartphone. I've tried resetting the settings and the network but with no effect. iPad says it doesn't recognise (phone name). What can I do?

 

[J. A.]

I mistakenly pressed Forget This Device when trying to Bluetooth connect to my smartphone. I've tried resetting the settings and the network but with no effect. iPad says it doesn't recognise (phone name). What can I do?

Hi, welcome to iPF!

Turn on Bluetooth on your smartphone, make sure it is visible/can be found by your iPad.
Then go to Settings - Bluetooth on your iPad, turn on Bluetooth there. As soon as your iPad finds the phone, it will show "Not paired". Tap it to connect your iPad to your phone.

 

[martinjams]

Thanks J.A. When I did that I got this message:
"Pairing Unsuccessful
"(Phone name) is not
supported.
"OK"
and then the phone is not found again unless I reset settings/network settings.

 

[J. A.]

Thanks J.A. When I did that I got this message:
"Pairing Unsuccessful
"(Phone name) is not
supported.
"OK"
and then the phone is not found again unless I reset settings/network settings.

When you turn on Bluetooth on your smartphone, is there displayed a list of the devices which have been linked to your phone? And if so: can you read your iPad's name there?




Like this. (Sorry, German.)

And next important thing: tethering must be turned OFF when you want to pair your iPad with your smartphone again.
Your phone has to be visible for your iPad:



You don't have to reset network settings. The way I do it works without it. Just "Forget this Device" and try again.

 

[martinjams]

Yes it is listed, I can read it, and under the listing is "Paired but not connected".
I'm not sure what "tethering" means; and should it be turned off at the iPad or the phone?
I presume the tick/check on your second image is equivalent to "Discoverable" on my phone, that is, it is 'visible'.
On the phone, under "Bluetooth Advanced Settings", there is the option against "FTP Server" to "Turn on service" and against "Message access" to "Turn on service". Should I tick/check these settings?

 

[J. A.]

Yes it is listed, I can read it, and under the listing is "Paired but not connected".
I'm not sure what "tethering" means; and should it be turned off at the iPad or the phone?
I presume the tick/check on your second image is equivalent to "Discoverable" on my phone, that is, it is 'visible'.
On the phone, under "Bluetooth Advanced Settings", there is the option against "FTP Server" to "Turn on service" and against "Message access" to "Turn on service". Should I tick/check these settings?

Tethering should be turned off on your smartphone. I find it on mine in "Settings".




Yes, my check mark means "Discoverable", on your phone.

On your phone, the only thing you have to do is turn off your hotspot, turn on Bluetooth and make your phone discoverable. No advanced settings, afaik.

Then turn on Bluetooth on your iPad, let it find your phone, pair your devices, and if everythings works, your devices should get connected.

 

[martinjams]

Tethering should be turned off on your smartphone. I find it on mine in "Settings".

<img src="http://www.ipadforums.net/attachment.php?attachmentid=45367"/>

Yes, my check mark means "Discoverable", on your phone.

On your phone, the only thing you have to do is turn off your hotspot, turn on Bluetooth and make your phone discoverable. No advanced settings, afaik.

Then turn on Bluetooth on your iPad, let it find your phone, pair your devices, and if everythings works, your devices should get connected.

With Wi-Fi off and the phone not acting as a Wi-Fi hotspot, and the phone's Bluetooth "Discoverable", I turned on the iPad Bluetooth. It searched for the duration of the phone being "Discoverable" without finding anything. I reset the "Reset Network Settings" and repeated those steps. This time the phone was found with "Not paired". When I touched the phone name, after a few seconds the same message came up:
"Pairing Unsuccessful
"(Phone name) is not
supported.
"OK"
The same happened after "Reset All Settings".

 

[J. A.]

With Wi-Fi off and the phone not acting as a Wi-Fi hotspot, and the phone's Bluetooth "Discoverable", I turned on the iPad Bluetooth. It searched for the duration of the phone being "Discoverable" without finding anything. I reset the "Reset Network Settings" and repeated those steps. This time the phone was found with "Not paired". When I touched the phone name, after a few seconds the same message came up:
"Pairing Unsuccessful
"(Phone name) is not
supported.
"OK"
The same happened after "Reset All Settings".

Weird. While trying to help you, I've in the meantime "Forgot this Device" and paired again without problems, twice.

Let's see if basic troubleshooting will help:
Restart your iPad - turn it off and on again.
Reset it - press Home and Power button at the same until the Apple logo appears.
Clear the multitask bar - double press the Home button to reveal it, then delete all the apps running in the background.

 

[martinjams]

Weird. While trying to help you, I've in the meantime "Forgot this Device" and paired again without problems, twice.

Let's see if basic troubleshooting will help:
Restart your iPad - turn it off and on again.
Reset it - press Home and Power button at the same until the Apple logo appears.
Clear the multitask bar - double press the Home button to reveal it, then delete all the apps running in the background.

I tried all that. Ended with the same "Pairing Unsuccessful" message.

 

[J. A.]

Look at this link: http://support.apple.com/kb/ht4111

I hope this will help.
Otherwise I'm running out of ideas. Sorry!

 

[martinjams]

Thanks for all your help. I found several related article questions in the link but none had helpful answers. Too bad.

 

[J. A.]

Thanks for all your help. I found several related article questions in the link but none had helpful answers. Too bad.

Too bad I couldn't help!

Do you have another bluetooth device to try if it's working at all on iPad or your Android phone, to find out if one of those two causes your issue?

 

[Pez]

To recover after using the Forget This Device feature on iPad or iPhone

I mistakenly pressed Forget This Device when trying to Bluetooth connect to my smartphone. I've tried resetting the settings and the network but with no effect. iPad says it doesn't recognise (phone name). What can I do?

hi martinjams, I too had the same problem and tried for an hour or so to find the answer on the net.

The answer is to Forget the Device on both the devices ( iPad and iPhone ) and then they will locate each other and you start a fresh. It takes a few minutes and you get going again... oh happy days again!

You then just go into blue tooth under Settings and they will locate each other and you will be on again. Very simple once you get started.

 

[J. A.]

hi martinjams, I too had the same problem and tried for an hour or so to find the answer on the net. The answer is to Forget the Device on both the devices ( iPad and iPhone ) and then they will locate each other and you start a fresh. It takes a few minutes and you get going again... oh happy days again! You then just go into blue tooth under Settings and they will locate each other and you will be on again. Very simple once you get started.

Hi, Pez! Welcome to iPF!

It's very nice that you try to help.
If you take a closer look at martinjams's post, you'll see that he's writing about a smartphone, not an iPhone. It certainly is as easy as you told us with two Apple devices, but it works different with an iPad and a non-Apple-device.

Anyway: I hope you'll have a great time here.

 

[The OB]

I mistakenly pressed Forget This Device when trying to Bluetooth connect to my smartphone. I've tried resetting the settings and the network but with no effect. iPad says it doesn't recognise (phone name). What can I do?

Just curious why you refer to your phone only as "phone name" rather than provide the name/model of your smart phone, which may make it easier to search for and advise you of a specific solution. Still, that was almost a year ago, so perhaps a solution was found?
Andrew


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