giradman, here is the direction I get if I Google "force closing" Photos:
----------------------------------------------------------------------------------------------------
How do I force quit a photo app?
If the app still doesn't quit, then follow these steps:
- Simultaneously press these three keys: Option, Command, and Esc (Escape).
- Select the app in the Force Quit window, and then click Force Quit.
------------------------------------------------------------------------------------------------------
First, I can find no way to execute the first instruction as it suggests a keyboard is available and it is not, or I do not know where to find these keys, so the second command is not available. This raises the question of how do I "force close the Photos app?". I am afraid that I am over my head when it comes to "force closing an app". As far as a "hard reset" of the phone is considered, everything I read on the web says that "A
hard reset will
restore the
iPhone's setting to its initial configuration by clearing all the third-party applications,
data, user settings, saved passwords, and user accounts. The process would
delete all stored
data on the
iPhone." This is not something that I want to do -
lose all stored data, etc.
I am afraid that I am still at a loss as to how to make this functionality work. As I indicated previously, I will probably take this to my Apple store to see if they can help me.
Thank you very much for all the time and effort that you spent trying to help me make this work, to no avail. It is very much appreciated.
WesternGuy
