icloud Backup lock up

[John Henry]

I have a problem on my iPad. iPad is locked up with error message showing " This iPad hasn't been backed up for two weeks. Backups happen when this iPad is plugged in, locked and connected to WiFi" with an Okay button. The button does not clear error, cannot turn off iPad, cannot touch screen buttons. iPad is frozen. It does show that it is connected to our WiFi system. Any suggestions on how to clear and turn iPad off and restart?

 

[J. A.]

I have a problem on my iPad. iPad is locked up with error message showing " This iPad hasn't been backed up for two weeks. Backups happen when this iPad is plugged in, locked and connected to WiFi" with an Okay button. The button does not clear error, cannot turn off iPad, cannot touch screen buttons. iPad is frozen. It does show that it is connected to our WiFi system. Any suggestions on how to clear and turn iPad off and restart?

Hi and welcome to iPF!

A reset should solve your problem: press & hold Home and Power button at the same time until the Apple logo appears.

 

[John Henry]

Hi and welcome to iPF!

A reset should solve your problem: press & hold Home and Power button at the same time until the Apple logo appears.

Thanks it did the trick.

 

[John Henry]

Hi and welcome to iPF!

A reset should solve your problem: press & hold Home and Power button at the same time until the Apple logo appears.

Thanks it did the job!

 

[J. A.]

You're welcome!
Glad I could help.