IMAP with iPad Mail

[Jeff Whittle]

I have an iPad with iOS 10.3.3 (14G60).

Several sites give the following instructions for setting up an email account on the iPad Mail app:

· On the iPhone, tap Settings.
· Tap Mail, Contacts, Calendars.
· Tap Add Account.
· Tap Other.
· Tap Add Mail Account.
· Complete the Name, Address (email address), Password and Description fields.
· Click Next.
· Ensure IMAP is selected

I want an IMAP connection, and I know that my ISP supports this because I have it on my PC.

The trouble is with the last instruction. Mail sets up a POP connection as soon as I click Next and I can see no way to “Ensure IMAP is selected”, even when I go to advanced settings.

 

[J. A.]

Welcome to iPad Forums!

If this site doesn’t help with setting up your email account:
Mail Settings Lookup - Apple Support
you’ll have to ask your provider how to do it correctly. There might also be instructions on their site.

 

[Jeff Whittle]

Welcome to iPad Forums!

If this site doesn’t help with setting up your email account:
Mail Settings Lookup - Apple Support
you’ll have to ask your provider how to do it correctly. There might also be instructions on their site.

Thanks J.A. However, I finally gave up on Mail and switched to the Outlook app. Works just fine by default.