iPAD 2 (Garageband) Won't Recognize Apogee JAM

[StevieB]

My brand new Apogee Jam will not work with Garageband app on my iPAD 2 (light stays Blue). I updated the Jam firmware via my iMAC (10.6.8 - Snow Leopard) but that did not fix the problem. Apogee Jam works fine with Garageband on my iMAC. Any ideas?

 

[bd105]

Are you on iOS 4? Apple acknowledged an issue with iOS 4 and the most current version of GarageBand in which upgrading to iOS 5 resolved.

If you are on iOS 5, restart the iPad and connect your headphones before connecting JAM. If you still have problems, you should get in touch with Apogee support. I have a few products of theirs and they've always been awesome with helping me.

Hope this helps!

 

[StevieB]

Are you on iOS 4? Apple acknowledged an issue with iOS 4 and the most current version of GarageBand in which upgrading to iOS 5 resolved.

If you are on iOS 5, restart the iPad and connect your headphones before connecting JAM. If you still have problems, you should get in touch with Apogee support. I have a few products of theirs and they've always been awesome with helping me.

Hope this helps!

Problem solved. Pilot error - previously I did not do a complete power-down of the iPAD 2 after updating the firmware. After powering-down completely, everything is A-OK! Life is Good!