iPad Mini 5 Battery issue

[MikeFloutier]

Hi,

My wife’s iPad Mini 5 on iOS 15 or 16 died the other morning; she’s not too hot on charging btw.

I tried all the online advice but to no avail.

I thought I’d try a new battery, being fairly handy, and took the old one out prior to ordering a new one. Zero volts!

Next I ordered a new one. I was disappointed that the new one also showed Zero volts but the supplier suggested I should install and charge it, and “it should be fine!”

I did this but again to no avail.

I do still have a spare iPad Mini 2 battery I bought two years ago but didn’t need. I checked it today and it still shows 3.5v so I suspect my “new” one may be a dud; the “ribbon” cable is kinked/folded, which I guess could be an issue.

I wondered if you had any ideas as to how to proceed.

Kind regards, Mike

 

[Jupiter7]

Hi,

My wife’s iPad Mini 5 on iOS 15 or 16 died the other morning; she’s not too hot on charging btw.

I tried all the online advice but to no avail.

I thought I’d try a new battery, being fairly handy, and took the old one out prior to ordering a new one. Zero volts!

Next I ordered a new one. I was disappointed that the new one also showed Zero volts but the supplier suggested I should install and charge it, and “it should be fine!”

I did this but again to no avail.

I do still have a spare iPad Mini 2 battery I bought two years ago but didn’t need. I checked it today and it still shows 3.5v so I suspect my “new” one may be a dud; the “ribbon” cable is kinked/folded, which I guess could be an issue.

I wondered if you had any ideas as to how to proceed.

Kind regards, Mike

It sounds as if the battery you purchased was a dud. I would ask for a refund.

 

[MikeFloutier]

It sounds as if the battery you purchased was a dud. I would ask for a refund.

Many thanks, now got the refund and ordered a more expensive option!

 

[Jupiter7]

Many thanks, now got the refund and ordered a more expensive option!

Hope that works for you..