Ipad mini wifi connection problem

[fogey0]

I have an ipad and an ipad mini. They both show connecting to my wifi router but the mini will not connect to anything on the Internet and the ipad connects to everything with no problem. Does anyone know why this would happen and how it can be fixed?

 

[J. A.]

I have an ipad and an ipad mini. They both show connecting to my wifi router but the mini will not connect to anything on the Internet and the ipad connects to everything with no problem. Does anyone know why this would happen and how it can be fixed?

A few things you could try to fix your problem:

Go to Settings - Wi-Fi, turn it off and then on again.
Restart your iPad mini.
Reboot it. (Press Home button and Power button at the same time until the Apple logo appears.)
In Settings - Wi-Fi tap the arrow in the blue circle next to your provider, choose "Forget this Network". Then set it up again.
Restart your router. (Turn it off for at least 10 seconds, then on again.)
On your iPad, go to Settings - General - Reset - Reset Network Settings. Set it up again.
Sometimes it's possible that you have to change the channel on your router.

 

[fogey0]

Thank you for your response. I tried each of your suggestions and nothing changed. Both the ipad and the mini show connection with the router with the same signal strength indicated. Side by side the ipad connects quickly to any site and the mini sits there and "spins" until the server times out.

 

[The OB]

The suggestions by J.A. above have been known to help with WiFi connectivity problems. Have you tried testing WiFi connection on other than your router? Say an internet cafe or on a friend's router, just to make sure it's not a problem with the Mini.
Regards, Andrew


Sent from my iPad using Tapatalk

 

[fogey0]

Thanks. Yes, I used the hotspot on my phone and it worked fine.

 

[J. A.]

Do you have the latest firmware installed on your router?

If Bluetooth is turned on (iPad), then turn it off. Sometimes that helps.

 

[fogey0]

Thanks. Yes on the router. I turned off Bluetooth but nothing changed.

 

[J. A.]

One more question, before I'm running short of ideas:

It may sound weird, but: is your screen brightness adjusted at the lowest setting? If it is, slide it upwards, wait for 2 minutes and try connecting to wifi again.

 

[fogey0]

Really appreciate your help but, no that didn't work either. I found it is not just the mini. It is the phone and laptop doing the same thing. The ipad works perfectly.

 

[J. A.]

I'd guess in this case that the router is causing your problems, not the device.

Did you try to connect your mini to another router, not at home? Also not through tethering/hotspot.

 

[fogey0]

The mini does work with another router. I guess the Comcast router is causing the problem.
Thanks for all of your help.

 

[J. A.]

The mini does work with another router. I guess the Comcast router is causing the problem.
Thanks for all of your help.

I hope you can fix this.
Look at this thread, there also was a problem with a Comcast router: http://www.ipadforums.net/ipad-help/110015-not-finding-wireless-network.html
Perhaps it may help you.

 

[crystalseo1]

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[J. A.]

Hi, crystalseo1! Welcome to iPF!

Great that you found something that helped you!

 

[fogey0]

It works with a different router. It must be the Comcast router. Thanks for your help.