Ipad screen blurry

[newperson]

Hey,

I am new to this forum. My Ipad's screen is blurry. I didn't drop it or anything. I tried to restore it and even updated the software. But still, NOTHING!! Has anyone experienced this issue before? I don't want to have to buy another Ipad! Please help!! .

 

[Midranger4]

Hey,

I am new to this forum. My Ipad's screen is blurry. I didn't drop it or anything. I tried to restore it and even updated the software. But still, NOTHING!! Has anyone experienced this issue before? I don't want to have to buy another Ipad! Please help!! .

Can you post a screennshot of the problem?

 

[newperson]

see how blurry it is.

 

[zphone]

see how blurry it is.

Hmm, looks like a hardware issue. If you've restarted it and nothing then probably you need to take it into an apple store.

 

[newperson]

Yeah, I took it to an apple store. but i justed wanted to see if anyone had the same issue since the rep at the store said i'd have to pay $250 for a replacement since I'm out of warranty and he's never seen an issue like this before.

 

[Midranger4]

Looks like the graphics accelerator is failing

If we are seeing the "natural death" of an iPad I am concerned based solely on the timeframe between manufacture date and failure date.

While outside the warranty period are we to accept that within x months critical hardware components can be expected to fail?

Please let us know what Apple finds, says, and does for you and your problem.

Good luck to you.

 

[newperson]

Apple didn't do anything. I was told I could order a replacement for $250 that was it. The rep trouble shooted the same steps I did and the problem was still there.

 

[zphone]

Apple didn't do anything. I was told I could order a replacement for $250 that was it. The rep trouble shooted the same steps I did and the problem was still there.

Well you see it is really impossible for apple to trust that you or someone that had access to the iPad did nothing to contribute to this problem. They don't know that you have not dropped it or left it baking in the sun or taken it into a sauna. You may be just unlucky but they do have to have some restrictions on giving stuff out for free you understand.

So they try to give you a fair replacement at pretty much cost. if it was me I would still be a little upset but realize that sometimes you win and sometimes you lose.

 

[Gabriel1]

Looks like the graphics accelerator is failing

If we are seeing the "natural death" of an iPad I am concerned based solely on the timeframe between manufacture date and failure date.

While outside the warranty period are we to accept that within x months critical hardware components can be expected to fail?

Please let us know what Apple finds, says, and does for you and your problem.

Good luck to you.

I would be concerned if we started seeing thousands of reports such as this but not on the odd one......in fact I don't think I have seen this particular issue before so it's a wait and see but I wouldn't worry about it yet.....if I see a BMW broken down at the side of the road I wouldn't assume that they'll all end up there at the same mileage/date, but if the road was littered with them, well............

The Archangel

 

[Techi3]

That's pretty hard to accept, after paying $600.00 or 700.00 dollars for this product; there should be a process in place to replace units with known issues. Still in warranty or just out of it.

 

[scifan57]

Apple didn't do anything. I was told I could order a replacement for $250 that was it. The rep trouble shooted the same steps I did and the problem was still there.

Sometimes you get lucky and the rep will give you a free replacement. It's hit and miss, though. If they won't replace it for free, there's nothing you can do, since the iPad is out of warranty.

 

[scifan57]

That's pretty hard to accept, after paying $600.00 or 700.00 dollars for this product; there should be a process in place to replace units with known issues. Still in warranty or just out of it.

Are you saying that Apple should extend the warranty to cover this problem? How much free extra warranty do you feel Apple should give away?

The OP's problem was almost certainly hardware related and if it had occurred within the warranty period, he would have received a free replacement.