Hey Cro, your response is much appreciated!
Lets get into some details, shall we?
1 - i addressed the orbs issue with you in the last email...
I think you're missing the point. I know each orb represents a different profile, my problem is, that on one of the profiles, certain cards never show up in the store... I can see the enemy using the cards (Curse, Dawn and that rock thing), but I cannot find these cards in the store... And this happens on only one of the profiles... I play on the other profiles, and those cards are available (either immediately or after a few games) in the store...
2 - when i say future updates, i mean that fans will be able to have direct say in future cards...
Ah, point taken... Now I'm going to keep more of my idiocy to myself, and just wait it out for ya'll to take the reins!
...this game is NOT finished. it is pretty much still a beta...
Well, if this is the case, could I request a tiny 'Beta' stamp on the main menu? Perhaps with a built in option to provide feedback directly to you guys? Knowing that the game itself is in beta will grant players a lot more tolerance when they encounter bugs... Not to mention those (like me) who'll be head over heels knowing that the beta was fun as hell... Lol...
can't do much about the load times with graphix as good as ours.
Hahaha, no doubt... But can we see a reduction in the menu load times? I can live with a 2-3 second load time when initiating battle, but the same load time when accessing the store? But hey, ya'll're the devs, if thou sayeth nay, then so be it...
we are currently expanding the tutorial and i am writing up a cool little FAQ for the heroesblade website that will explain a ton of things that aren't 100% clear at the beginning of the game. (open to suggestions here btw)
Ok, not to be pushy here, but when you say you're expanding on the tutorial, I hope its not just in the 'Help' section... Can we see an interactive 'demo' level, with step by step guides? The game could auto-detect first play on a profile, and prompt players if they wanna go through the 12 step tutorial... Give 'em like, 20 gold if they complete it... Lol...
As for suggestions to what isn't clear right off the bat, I'll make another post after this one...
bugs are evil and we exterminate their malicious evil the moment someone tells us they've found one...
Lol... Evil bugs, eh? I'll make another list for the bugs I've found so far, in a following post...
don't really know what you're looking for w/ the multi-tasking comment
Ok, here's what I mean... In the middle of a game, when I hit the home button, I'll find myself on the springboard... If i tap the game icon, it'll take me to the game's main menu again, and not right back where I left it (like other apps which have multi-tasking enabled).
I know you guys're currently solving the problem by saving the combat state, and restoring that when the player hit's 'begin' on the profile in question, but it would be nicer to actually see true multitasking in play...
graphix this good are expensive, animations that good would cost a first born child. if we get a ton of adds we MAY consider doing battle animations, but until then. sorry. we're just 2 dudes tryin' 2 make a really great game on a limited budget. lol.
First - LMAO, Second - FLMFAO... See, for 2 devs in the basement, this game scores a nice 9/10... I didn't know ya'll were so strained on resources, if that's the case, the combat is great as it is mate. Combat animations are icing I can do without... On the topic of animations however, I do have another quirk I'd like to highlight...
When the player takes damage directly, there's a blood splash animation on the health indicator, after which the number there changes. It is somewhat obvious (and annoying) when the HP number changes before the blood animation plays... Nothing big, but something to put into place if you're aiming for that golden 11/10 score...
certain units were sort-of meant to be useless...
Well, this makes sense, but I'm still in favor of the StarCraft2 approach, where every unit in game has its value, as it counters something or the other... Now, don't get me wrong for this point, if you've got reasons for the current balancing, then its all good...
A slightly off topic suggestion - Can we see custom upgrading for cards? Spend gold (and cyrstals or something?) to upgrade attributes of specific cards in user decided ways? Instead of just "Point A -> Point B", can we see something like an upgrade screen where you change stats (dmg, def, health, etc.) and add abilities? If the total changes amount to more than a certain amount of gold, the card's graphic also changes...? (This is more like a wishlist...)
the game actually does have a back story...
Ooo... This is nice to hear... Any change ya'll need some backstory written? Card descriptions and such? I wouldn't mind making contributions! (Oh! Pick me! Pick me!)
...i don't know what happened 2 the email responses i sent u the other day, but i know i wrote u back...
Honest, didn't mean to come across as being harsh with this comment mate... I scanned the spambox, and found only 1 of your responses (buried between 217 adverts for penis enlargement pills and million dollar business deals)... See, right now, I'd rate customer support as a solid 8/10...
we're gonna add a player forum on the website in the future along with some other cool pages. maybe some random explosions and a motorcycle catching on fire or somethin' too? would that make u happy? lol
Yay for the player forum! Can't wait to use Void's (or even Talon's) face as my avatar!
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Thanks for the response mate, really appreciate ya'll taking the time out for this... And yes, you be a busy dude indeed... What music do you play by the way? What instrument?
As for the random explosions and motorcycle catching on fire... HOW'D YOU KNOW? Get out of my mind damn it! Hahaha...
thanks!!! 
if you find one PLEASE inform us immediately and we'll get right on it. we have taken care of every single bug reported to us as of version 1.04 (still may be some random bugs that ppl haven't written us about yet though). 
