iPad update rage!

[MmeT]

Hi,

I'm so pleased to have discovered this forum, hope I may get some answers. I've had my iPad for just over a year and lately, getting updates has proved a major pain - I'm currently running 4.3.3, bought an app which should
have worked on this version, only to be told I need to update ... but I can't because each time (whether I try for a simple update or a reset) I get told the connection has timed out. I know this is wrong and that the Internet connection is live.
Am a bit nervous about disabling antivirus - Eset - and/or firewall, but is this the way to go and which is best?

 

[Mickey330]

Unfortunately, there can be many reasons why updates fail. And, it's tricky trying to figure out why. If I may suggest, have a look at the process outlined in this sticky: http://www.ipadforums.net/jailbreak...lsafe-method-restore-current-version-ios.html

Yeah, it was written for those who've jail broken, but the steps are the same for non-jail breakers too. So, maybe it'll help?

Good luck and let us know how you get on.

Marilyn

 

[leelai]

Hi and welcome to the Forum!

Good luck with that update!

The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

We also have our own App - It is a very simple app to navigate.
http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
Reading the IPad manual is a great place to start so please download a copy of these.
http://www.support.apple.com/manuals/ipad/
2 very informative threads from which you will learn many tips and shortcuts for the IPad.
http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
We have rules like any Community so please read these also
http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

Once again we welcome you here and are so pleased you have joined us!

Sent from my iPad using iPF

 

[MmeT]

Thanks for this. Unfortunately, I can't restore what I don't have, i.e. iOS 5.0.1. Ran Apple diagnostics test and everything on iPad performed as it should. Then tried to update to 5.0.1 by disabling Eset internet security and firewall, as someone else suggested. This time, while iTunes was backing up content on the iPad, I got the message that an error occurred during backup (-37) and that if I continued, I'd lose all contents on the iPad.

 

[leelai]

Thanks for this. Unfortunately, I can't restore what I don't have, i.e. iOS 5.0.1. Ran Apple diagnostics test and everything on iPad performed as it should. Then tried to update to 5.0.1 by disabling Eset internet security and firewall, as someone else suggested. This time, while iTunes was backing up content on the iPad, I got the message that an error occurred during backup (-37) and that if I continued, I'd lose all contents on the iPad.

Here is a couple more links for the upgrade
[video=vimeo;30421920]http://vimeo.com/30421920[/video]
http://www.ipadforums.net/ipad-faq/50385-how-do-i-upgrade-ios-5-a.html#post345719
And also a troubleshooting guide link
http://www.ipadforums.net/ipad-help/49411-ios-5-upgrade-troubleshooting.html#post339338

Good luck!

Sent from my iPad using iPF