Superstefan
iPF Noob
- Joined
- Jul 25, 2011
- Messages
- 1
- Reaction score
- 0
Hi,
During a sync, iTunes froze and I had to force quit it.
Now when I try to sync, I get an error message saying (rough translation from Swedish):
"iTunes could not backup the iPad unit [Device name], because the backup copy was damaged or not compatible with iPad
Delete the backup for this iPad and try again"
Since then, I have manually deleted the backup (I think?) through Edit->Settings->Devices and manually removed my only backup. That did not work.
I then tried to restore sync history from the bottom button on that page, also did not help.
Finally, I also tried uninstalling and then re-installing iTunes, but I still get the same error message.
I believe this means that iTunes has saved either a backup-file that is damaged, or at least kept a reference to such a file, and that file obviously is NOT removed by wiping backups through iTunes nor by re-installing iTunes.
What am I supposed to do now? Is there any way to manually fix this by removing some file(s), and if so, which files/from where?
Formatting my computer is not an option, this has to be fixed somehow.
I am running Windows7.
Thanks in advance!
During a sync, iTunes froze and I had to force quit it.
Now when I try to sync, I get an error message saying (rough translation from Swedish):
"iTunes could not backup the iPad unit [Device name], because the backup copy was damaged or not compatible with iPad
Delete the backup for this iPad and try again"
Since then, I have manually deleted the backup (I think?) through Edit->Settings->Devices and manually removed my only backup. That did not work.
I then tried to restore sync history from the bottom button on that page, also did not help.
Finally, I also tried uninstalling and then re-installing iTunes, but I still get the same error message.
I believe this means that iTunes has saved either a backup-file that is damaged, or at least kept a reference to such a file, and that file obviously is NOT removed by wiping backups through iTunes nor by re-installing iTunes.
What am I supposed to do now? Is there any way to manually fix this by removing some file(s), and if so, which files/from where?
Formatting my computer is not an option, this has to be fixed somehow.
I am running Windows7.
Thanks in advance!