iTunes not adding movies

[Coley12]

Hi am having problems with iTunes. Basically I download movies and have been converting them with videora but when it comes to adding the file to the library the cursor spins as if loading but nothing plays or even appears in iTunes.

Any help appreciated even a better converter may help? Am stuck I don't know

 

[Wolfpuppies3]

The movies have to be in the correct format.

• H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
• MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
• Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format