Kindle samples not arriving in Mini

[suenc]

I frequently want to read a sample of a Kindle book before buying it. I use the Kindle app. Recently the samples didn’t appear in my library, though they worked fine before. Could this be an Amazon problem?

 

[J. A.]

Possible.

Is the app up to date? The last update was about two weeks ago.

Make sure your device is connected to Wi-Fi, and take a look at your payment method.

Try syncing your device: go to the Home screen in the Kindle app, tap the Menu icon at the top right, and select “Sync”.
Also make sure your filter (top left on the Home screen in Kindle) isn’t set to something that doesn’t show samples.

 

[suenc]

Possible.

Is the app up to date? The last update was about two weeks ago.

Make sure your device is connected to Wi-Fi, and take a look at your payment method.

Try syncing your device: go to the Home screen in the Kindle app, tap the Menu icon at the top right, and select “Sync”.
Also make sure your filter (top left on the Home screen in Kindle) isn’t set to something that doesn’t show samples.

I just found them by clicking on Filter in the upper left corner and then checking “samples.” This doesn’t explain why they didn’t appear in my default library as they used to, but at least I located them. Thanks!

 

[J. A.]

You’re welcome.