A lot of questions come to mind and I am not even all that good with video. First, there is a question of how you are trying to put it on your iPad. Did you run it through a program like WMV or some other Windows based program? Most video file converters have numerous file formats that work well with the iPad. If they do not offer a specific Apple application (my favorite is AppleTV format), the best one I found was H.264 format, and be sure to move it into iTunes. I would also recommend a posting like this going into a more general category to get the most help available.