Mail Server

[gurkin]

Help help please, when I open my emails I keep getting a message saying this , "this message has not been downloaded from the server " this has only started in the last week and I do not think I have done anything wrong I have not change any of my settings, any idea's please.

 

[willerz2]

Try signing out of the account, and closing out the Mail.app in your multitasker, then sign back into the account on your device. It may also be a slight server lag or a connection issue on the client end that may be causing the issue.

 

[gurkin]

Try signing out of the account, and closing out the Mail.app in your multitasker, then sign back into the account on your device. It may also be a slight server lag or a connection issue on the client end that may be causing the issue.

Thank you I think you are correct as regards the connection issue as I seem to have had the problem since Bt fitted a new hub and master box, it's supposed to be fibre optic , I will contact them and see what they have to say. Many thanks