My sent, drafts and trash email folders are gone!

[thePoohgirl]

Prior to updating to os 4.2 I had trash, email and drafts folders in email. Now, after updating, those folders are gone. Any ideas as to how I can get those back? Thanks!

 

[Superbike81]

Are you viewing only the inbox view of the mail app?

If you tap where it says "Inbox" in the top left corner, and then tap the e-mail address right below it, and then look down to "Accounts" and tap the account you want there, you can find those folders.

 

[thePoohgirl]

Thank you!

And boy do I feel stupid! I appreciate your kind reply

 

[Polecat]

I-pad email questio

My in box,sent, trash disappeared from my mail. my server is set to hold the emails under advanced. Now when I delete or send and email from my I-pad it is gone.

Any suggestions, thank you.

 

[Tim SPRACKLEN]

My in box,sent, trash disappeared from my mail. my server is set to hold the emails under advanced. Now when I delete or send and email from my I-pad it is gone.

Any suggestions, thank you.

A few questions.....

Is this a recent problem? i.e. did you previously have InBox, Sent and Trash boxes?

What events led up to their disappearence? Did you upgrade iOS like the earlier posters?


The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

Force the offending app to close. If you have iOS 4.2 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

Tim
Scotland

 

[Polecat]

Thank you

Tim
Thank you very much for your great assistance, your second suggestion worked perfectly my I-pad is back to "normal" again. Just a point of information, I went to an Apple store and the tech told me that it was an embedded software change!! He never suggested the valuable information that you gave me.

Hopefully others will see and take heed to the information that you posted, I plan on using your information periodically in the future.

Once again "Thank You"

Joe