Not enough storage

[joodyanne]

I keep getting messages

Not enough storage
This ipad cannot be backed up because there is not enough iCloud storage available.
You can manage your storage in settings.

I click on start-computer-iCloud. It says its not enabled. I enable it, and it says

You can't use icloud when multiple versions of outlook are installed. To use iCloud with Outlook, uninstall one version. I cannot use more than one Outlook.

Not sure if they mean Outlook Express, Word etc. and I don't use Outlook Express anyway, but I do have v 2003 and v 2010 installed. So I have to delete the 2010 version (which I don't like)??? Why is this so. Apparently my iPad has not been backed up for 17 weeks.

 

[J. A.]

To manage your iCloud storage, simply go to Settings - General - Usage - iCloud - Manage Storage, and disable everything that doesn't have to be backed up, or scroll down to "Change Storage Plan" and purchase more iCloud storage space.

I can't help you with your problem with Outlook on your PC. It seems iCloud email can only be used on a computer with one Outlook version on it. No idea why, though, but it seems to be a common problem.

 

[twerppoet]

It sounds like you are dealing with two separate issues.

To manage your iCloud Storage on the iPad, go to Settings > iCloud > Storage > Manage Storage. This will show you various apps, you backups (per device), and Mail storage.

Photos lets you know how much space the Photos app is using on iCloud (if any).

Backups may be separated into different devices, if you have more than one iOS device using the same iCloud account. Choose the device you are using to see the space your current backup is using, the estimated space for the next backup, and a list of apps and how much space they will contribute to your backups. You can turn on/off backup for individual apps here. You can also delete you current backup from here, useful when you need to fix a backup that's no longer working properly.

Documents & Data shows you how much file storage space each app is using. Tapping on each app will break things down more. You can delete files from here, but I don't recommend it unless you know exactly what you are deleting. It would be a good way to accidentally delete something important. It would be better to go to that app, where you can look at each file before deleting it.

Mail will show you how much space the Mail app is taking. You have to delete emails in Mail, so it's only for information.

At the bottom you can Change Storage Plans. There are several tiers of paid plans, if you choose that route. If you decide to use the new iCloud Photo Library option in Photos, or make heavy use of Documents and Data in various apps this might be needed. If you are backing up more than one device to the same iCloud account you might need more space as well, though carefully trimming what apps get backed up would probably keep you under 5GB if you have no more than two devices.


The other half of your problem is with Outlook Express and (I'm guessing) a Windows computer. I can't really help here, not having either outlook or Windows, but these setting should have no affect on your ability to backup the iPad to iCloud. It would be an issue affecting your ability to sync your email, calendars, and tasks.