PDF error

[alanjdoolan]

Im trying to open a PDF from a ticket site. Normally it opens fine and I can save it but recently it's like it's a background on the page and can't be selected for anything. I'm told by someone testing in America that it works fine for them but I can't get it on anything I test it on (iPhones or iPads) in Europe.

Any ideas what might have caused the change over here? I'm assured that nothing has changed with the ticket sale site.

 

[alanjdoolan]

Has anyone seen this before or could they guess as to the reason?! I'm losing my mind trying to get it working!