Good to hear from you. You’ll find a whole bunch of iPad enthusiasts in this Forum who are only too willing to help other iPad owners and to hear of their experiences. Don’t be afraid to post any questions you may have or use the ‘Search’ button near the top of the Forum web page. I usually find I discover one new interesting and useful piece of information about my iPad every day - and often not even what I was looking for!!
I noticed the problem that you said your friend had with their iPad and the keyboard. I wasn't exactly sure what you meant. Some of the keys on the on-screen keyboard do have a double-function - i.e. if you hold them down additional letters or symbols 'pop up' - say, for example, 'smart quotes' or 'accented letters' and the keyboard does act differently in horizontal and vertical orientations too. If, however, it's a 'new' problem that your friend hasn't seen before, it can usually be fixed by simply 'restarting' the iPad, which you can do by turning it off (i.e. powering it completely down by pressing and holding the power button for a few seconds and then sliding the control that appears to confirm you really want to switch off). It takes a few seconds to power down. When the screen is completely blank, power it up again.
I hope this fixes any problem there might be but don't hesitate to get back in touch if there's still a problem. The iPad is a very reliable tablet computer, so problems are relatively rare.
Hope to hear from you soon with your thoughts about the iPad.
Have fun and enjoy your iPad
If you don’t already have it you can download a copy of the iPad manual for free from
http://manuals.info.apple.com/en_US/...User_Guide.pdf
Also the iPad2 manual is available at
http://manuals.info.apple.com/en_US/ipad_2_user_guide.pdf
It’s free too.
Tim
Scotland