What's new

Problem with email on iPad

Knightoftheapp

iPF Novice
Hello all,

I have an iPad 2. For the last 24 hours, from time to time, when I try to access my email I get the following attached message. Why is this happening? And once you get into "Settings", where do you go from there? Thanks for your help.
 

Attachments

  • image-893285214.webp
    image-893285214.webp
    13.7 KB · Views: 220
After you go to settings, go to 'Mail, Contacts, Calendar' to access the email information. You should be able to see your email address, and check if it is right. I recommend do that. If its correct, go down to 'Default Account' to see if it's the right .com .
 
City said:
After you go to settings, go to 'Mail, Contacts, Calendar' to access the email information. You should be able to see your email address, and check if it is right. I recommend do that. If its correct, go down to 'Default Account' to see if it's the right .com .

Everything check out. Is there anything else?
 
Appsempire said:
Everything check out. Is there anything else?

Maybe try rebooting your iPad (On/Off button and Home button) and see if its any different. When rebooting, there will be the Apple Symbol, then after a moment, you will be put to the slide to open thing.
If that doesn't work,very resetting it by going to Settings.
 
City said:
Maybe try rebooting your iPad (On/Off button and Home button) and see if its any different. When rebooting, there will be the Apple Symbol, then after a moment, you will be put to the slide to open thing.
If that doesn't work,very resetting it by going to Settings.


In my attempt to solve this problem, I accidentally deleted my main email account. I then went into settings and reset everything (all the while keeping my info intact). Then I attempted to add my email to the iPad and got the attached message.

What should I do next? I know for a fact that I used the correct user name & password.
 

Attachments

  • image-3370545222.webp
    image-3370545222.webp
    6.9 KB · Views: 192

Most reactions

Latest posts

Back
Top