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Problem with Gmail

M

mdholm

iPF Noob
I've been having a slight glitch with my gmail app since I downloaded iOS 7. I have a few different email addresses and I have two that show that I have new emails. One shows 3, the other says 9. I don't have any new emails. Is there any thing I can do to make those numbers go away? It's bugging the OCD part of my brain. Thanks!
 
I'm having the same problem with the yahoo account in stock Mail app. It shows 3 emails but I've checked every folder there and they're all empty.
 
Check your accounts using the webmail sites and see what that says. If it's good, my recommendation is to delete and re-add the accounts on the problem devices. It will be far easier than trying to track down a few stuck emails and unstucking them, if that's even possible.
 
twerppoet said:
Check your accounts using the webmail sites and see what that says. If it's good, my recommendation is to delete and re-add the accounts on the problem devices. It will be far easier than trying to track down a few stuck emails and unstucking them, if that's even possible.
Click to expand...

Thanks for the advice. I checked my yahoo mail account on a desktop browser, no joy. I removed and re-added yahoo to the Mail app and the problem persists. I've heard others with this same problem so I'm thinking there is a glitch in the Mail app. Wish I knew how to contact Apple directly, I'd file a bug report.
 
I just went thought and deleted all the old emails; it needed to be done anyway. These aren't my primary email addresses and there was a lot of spam to clear out. That took care of the mystery email count.
 
ardchoille said:
Thanks for the advice. I checked my yahoo mail account on a desktop browser, no joy. I removed and re-added yahoo to the Mail app and the problem persists. I've heard others with this same problem so I'm thinking there is a glitch in the Mail app. Wish I knew how to contact Apple directly, I'd file a bug report.
Click to expand...

If you back out to the Mailbox list, then select the account under the Account list, can you see unread counts next to any folders? I've cleared mystery unread emails by chasing them dow this way before.
 
twerppoet said:
If you back out to the Mailbox list, then select the account under the Account list, can you see unread counts next to any folders? I've cleared mystery unread emails by chasing them dow this way before.
Click to expand...
Excellent advice! Yep, the message count is for the inbox of my Yahoo account. But, when I go into that inbox I see only the "No Mail" message in the center of the screen. I've sent bug reports to both Apple and Yahoo, so hopefully this will be resolved at some point.
 
twerppoet said:
Oh well. Hopefully it will get caught in the next update.
Click to expand...
I'll check this again after iOS 7.0.1, or whatever they name it. For now I've taken to using the Yahoo mail app and removed the account from the stock Mail app. Hopefully this workaround can help others.
 
ardchoille said:
I'll check this again after iOS 7.0.1, or whatever they name it. For now I've taken to using the Yahoo mail app and removed the account from the stock Mail app. Hopefully this workaround can help others.
Click to expand...

iOS 7.0.1 was a really small update. Doubt it addressed anything in the core applications.
 
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