Problem with lock screen

[byrnea]

None seen this?
The power button single press isn't working, but the button itself clearly is I.e. A long press works and asks if I want to shut down. Also, the lock screen function in assistive touch isn't working, but a long press on that gives me the option to switch off. I have a Smart Cover and the magnet on that doesn't lock the screen any more.

What the hell is going on?

:-/

 

[willerz2]

Which iPad and/or iOS device combination are we referring to.

 

[Victoria022]

A pic of the issue you were talking about would surely help.

 

[byrnea]

I have ipad 2 and iOS 7.
I am not sure if the problem relates to the iOS 7 upgrade. It might.
It's clear though, as neither the soft or hardware options for lock screen are working, it must be an OS issue, right?
I did read about it on other forum but there was no reply, but others are having the issue.

 

[giradman]

I have ipad 2 and iOS 7.
I am not sure if the problem relates to the iOS 7 upgrade. It might.
It's clear though, as neither the soft or hardware options for lock screen are working, it must be an OS issue, right?
I did read about it on other forum but there was no reply, but others are having the issue.

None seen this?
The power button single press isn't working, but the button itself clearly is I.e. A long press works and asks if I want to shut down. Also, the lock screen function in assistive touch isn't working, but a long press on that gives me the option to switch off. I have a Smart Cover and the magnet on that doesn't lock the screen any more.

Hello & welcome to the forum! Does the same problem exist w/ the power button when 'assistive touch' is deactivated? Also, I would suggest removing the smart cover and then 'Resetting' the iPad, if not already done (directions quoted below) - if effective, then replace the cover to see if the magnet now locks the screen. If not helpful, then please post back here - good luck! Dave

Reset - press & hold the 'Power' and 'Home' buttons simultaneously until the Apple logo appears - this may take a longer time, so have patience; the iPad will 're-boot' - NOTE that none of these maneuvers will alter your apps, files, or settings.

 

[LannyC]

I suspect the original Smart Covers are starting to fail now. A friend relies on one to put his iPad to sleep, and last week his battery drained to zero overnight.

This post handcrafted from 100 percent post-consumer recycled electrons.

 

[byrnea]

sorry i have been away but this problem is still there. it has nothing to do with assistive touch or Smart Cover. the function to power into standby simply is not there, either via short press power button (though long press does give me full power off), via Smart Cover or other magnet, or via assistive touch. this is strange

thanks

 

[byrnea]

sorry, i properly read the advice from Giradman and it has fixed my problem. Switched off the lock screen option and powered off the iPad. Thank you

 

[Mickey330]

Glad to hear it's sorted. Thanks for telling us (and anyone looking for a solution to the same problem) that it's fixed. Always good to hear back, especially the success stories.

Marilyn