Problem with Mail programme

[Autumn Witch]

I have an iPad Air 2 running on IOS 11.3 and I use the inbuilt Mail programme for all my emails. My main email provider is Ntlworld.com. Recently I was unable to send or receive emails and simply got a notice to say The username for “Gmail” is incorrect.

I do have a couple of Gmail addresses but don’t use them very often and I have never received a similar message before. Using my laptop I changed the passwords on the Gmail addresses and also on the Ntlworld address. Now my iPad can Receive email on @ntlworld.com but cannot send. When I try to send I still get the message that the username for “Gmail” is incorrect and the emaillands in the Outbox. Does anyone know why Gmail is interfering with the iPad Mail programme and/or my @ntlworld.com address.

Any help or advice would be greatly appreciated.

 

[Thomas1977]

Perhaps you have the inbuilt mail program going to both emails. I am not sure on this though.

 

[Autumn Witch]

I honestly do not know what is wrong and if you have any further thoughts I shall be very grateful.

 

[Jupiter7]

I suggest you delete all three mail accounts and reinstall them.

 

[Autumn Witch]

Thanks Jupitter 7, I’ll give that a try. Technology is wonderful until it starts going wrong!

 

[Jupiter7]

Too true! Hope it works.

 

[Thomas1977]

It could be something with the network your on.

 

[Autumn Witch]

Hi Thomas, Thanks for the suggestion. I’m pretty sure the fault lies inside my iPad somewhere - my laptop (Wndows OS) is dealig with all my emails without any problems. I’m currently trying out the suggestion made by Jupiter 7 and will post the results later in the day.

 

[brixtonboy]

Hi My iPad Air 2 11.4.1
Recently started to go to a black screen before loading the gmail App.
Sorry people problem solved, deleted the App and reinstalled it, now it faster than ever.
B.B.