Problems watching BBC iplayer on TV

[Martc]

Help please!

My wifi iPad is connected to my tv with Apple's component cable.

Using the BBC iplayer through the BBC website with Safari it works fine. However when using Atomic Web Browser the programmes won't play unless "Flash Player" is installed.

Finally, when using the BBC iplayer app I get sound on the tv but no picture!!

Are there some settings that need to be changed?

 

[mcon_stu]

BBC iplayer on TV

Was there ever an answer to this? I have exact same problem. Sound but no picture. Very frustrating.

 

[Tim SPRACKLEN]

Are you using the iPlayer app or trying to view via the iPlayer website?
I'm assuming you're based in the UK?
I use iPlayer - the latest update - and have no problems at all.
Remember, too, it needs a good broadband link - several megabits/second.

Tim

 

[Tim SPRACKLEN]

Sound but no picture is usually - but not always - poor broadband bandwidth. The encoding protocol initially reduces the picture resolution and frame rate and then defaults to audio only.

Tim

 

[mcon_stu]

Thanks. Using iPad app but perhaps the broadband; will investigate elsewhere and compare.

 

[Tim SPRACKLEN]

OK - let us know how you get on.

Tim

 

[Martc]

Just tried this again and the original problem remains - using the iplayer app there is sound and no picture but using the iplayer through Safari it works ok.

Surely the problem can't be broadband as it works for one and not the other.

One thing I did notice is that with the iplayer app the picture ccontinues to be shown on the ipad, whereas with Safari the picture switches to the tv.

 

[Tim SPRACKLEN]

Wow...OK.....didn't notice that )...iPlayer app is not compatible with the component cable. The use or otherwise of the cable is an app issue - i.e. the developer can choose to support the cable or not. The iPlayer app Developer chose not to support the component cable - but Safari does...

Tim

 

[Martc]

Should we inform the BBC and request an enhancement?

 

[Tim SPRACKLEN]

Absolutely!! They've incorporated some changes into this release (I asked for 3G support and it's there - not saying that I had any influence, though... ) - but they do listen...

Tim

 

[michali]

I know this is an old thread but I have just started using the BBC iplayer on my ipad 2 and have the same problem as above. I can get as much as 20 mins into a program and then it goes blank and I can just hear the sound. Sometimes I can close the app and reopen and find the spot at which it froze but it keeps happening and after a while, I forget what I am watching! I tried using Safari but have the same problem. Last night, I was able to watch a whole episode but mostly all shows get interrupted, I am so disappointed.

 

[Gabriel1]

I know this is an old thread but I have just started using the BBC iplayer on my ipad 2 and have the same problem as above. I can get as much as 20 mins into a program and then it goes blank and I can just hear the sound. Sometimes I can close the app and reopen and find the spot at which it froze but it keeps happening and after a while, I forget what I am watching! I tried using Safari but have the same problem. Last night, I was able to watch a whole episode but mostly all shows get interrupted, I am so disappointed.

Could it be your Internet speed, I've watched plenty of programmes on the iPlayer and not had any interruptions?

The Archangel

 

[michali]

I am wondering about that but I can use ITV player and Catchup just fine so not sure. Glad to know you are getting good service from BBC iplayer!

 

[Gabriel1]

May be worth using the Speedtest X App to check your connection speed.

The Archangel

 

[michali]

2.82 mbs per sec . What is happening is the player plays for about 15-20 mins and then suddenly switches back to the beginning! So I close the player and reopen and sometimes it restarts where it left off, but as the episode continues the player does this more and more.