Maybe the WiFi router needs a reset. It's not uncommon for a device to have problems connecting to a WiFi router that other devices have no problems with. Resetting the router helps in most cases. Maybe if you ask in the office they'll reset the router.,My husband's iPad 2 Air shows as being connected in a public Rv park. Except it isn't working. He did a reboot and then Reset Network settings.
Ideas that may be blocking it. Mine is fine.
Since it's after office hours, we'll have to give up. We have mine if needed. We're so connected to our devices that it almost feels like doing without electricity. Since it's not that bad, we'll get by. Thanks for the suggestion scifan57.
We decided to try the wifi on our iPhones. That wasn't successful either.
I strongly suspect you are correct about the router. We stay here every year and my iPad had connected automatically. We're leaving in the morning so I can't even call to report the problem. It's a city park.
If I didn't have access on mine it would be a real toss up between electricity and wifi. Wifi would likely win. I can live with 12 volt lights for a night.