Some issues with IPad 4

[vanand]

Since the last month, my IPad works erratically when I try and use it while it is charging.Once it downloaded an app, music starts playing randomly and it does not respond to commands unless unplugged.
When I activate voice over or magnifying glass, the IPad doesn't react to commands, I then have to deactivate through accessibility from Itunes on my PC.
The charger its a 12 volt, charges, then stops, I have to flick the on/off switch from the electric socket, then it resumes charging, only to repeat the same behaviour again.
Sorry for this list of woes, would really be grateful for help.
Thanks a lot.

 

[Brian 244]

Have you tried a different charger ? I would also inspect the charge port for dirt or damage,.

 

[vanand]

Thanks for your very sensible advice, I will change the charger.
However the problem with accessibility comes when using the IPad when not on charge, do you think it may be a virus or something?
Thanks again advice appreciated.

 

[giradman]

Thanks for your very sensible advice, I will change the charger.
However the problem with accessibility comes when using the IPad when not on charge, do you think it may be a virus or something?

Hello, pay some attention to the charger - I'm assuming you are talking about a 12 Watt charger (recent iPads use 10 or 12 Watts of power which is voltage x amperage) - is this the original charger or a third party one? Are you sure about the quality of the AC power and have you tried other power sources? If you have another Apple charger, then give that a try, as already suggested.

I misunderstood you original post and thought your problem related to having the charger plugged in; if not, then try a 'Reset', i.e. hold the ON-OFF & HOME buttons simultaneously until the Apple logo appears, release both and let the device reboot - none on your data, apps, or settings will be lost. Let us know your results. Dave

 

[vanand]

Sorry for not responding earlier, I have tried what you suggested but it has not worked.
Many thanks for your time

 

[Brian 244]

Still sounds like a damaged lightning port to me. Do you have a local reputable repair shop you can take it to?

 

[vanand]

Still sounds like a damaged lightning port to me. Do you have a local reputable repair shop you can take it to?

Yes,thanks, I will show it there and share the results but this will be after some time.