The Pro + does what's called multi point connect. It can be paired to up to 8 devices at once but only 2 connected at a time and only 1 actively being used at a time. This can be problematic if the X was the last one being actively used or first one paired when new.
When you got the Voyager Pro +, which did you pair to first? The X or the ipad? The one you paired first, the unit will see often as the primary and the secondary often has less functionality when both are connected but idle. Mine will give me a fit sometimes, sometimes work fine for music on more than one device.
Make sure the X is not idly connected to the Pro + by turning off the bluetooth on the X
if that doesn't solve it try deleting the pairing of the X, use the ipad music for a little bit then repair to the X
Hope that helps
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