twerppoet said:Ok, things to try.
Disable your firewall during the download. (don't forget to reenable it after). There are have been problems in the past with Apple downloads and firewalls.
Same for anti-virus software. Be sure to run a scan when you are done, just in case.
If your computer is set to go to sleep after a certain time, temporarily turn that off.
When you get the option to upgrade from iTunes, choose the download only option. That way you don't have to leave your iPad connected while it does it's thing. The next time (after the download) that you connect the iPad you'll get the chance to upgrade. This also seems to have a lower failure rate than the download and update at the same time option. There is less to go wrong at any one time.
It is also possible to download the update directly using a browser and do the update manually. You'll have to do a search for that. I can not remember the site or exact method off the top of my head. Or maybe someone who does know will wander along.
deanlufc said:Iv plugged my iPad into computer and iTunes to update my software and it took 60mins to fully complete. Then I got this message "There was a problem downloading the software for iPad. The network connection timed out" this has happened twice now can any1 help thanks
Ok, things to try.
Disable your firewall during the download. (don't forget to reenable it after). There are have been problems in the past with Apple downloads and firewalls.
Same for anti-virus software. Be sure to run a scan when you are done, just in case.
If your computer is set to go to sleep after a certain time, temporarily turn that off.
When you get the option to upgrade from iTunes, choose the download only option. That way you don't have to leave your iPad connected while it does it's thing. The next time (after the download) that you connect the iPad you'll get the chance to upgrade. This also seems to have a lower failure rate than the download and update at the same time option. There is less to go wrong at any one time.
It is also possible to download the update directly using a browser and do the update manually. You'll have to do a search for that. I can not remember the site or exact method off the top of my head. Or maybe someone who does know will wander along.
twerppoet said:No problem. Let us know if it does or does not work.
Glad it worked for you. iOS 5 is still scheduled for sometime this Fall. Towards the end is the safer bet.
Ok, things to try.
Disable your firewall during the download. (don't forget to reenable it after). There are have been problems in the past with Apple downloads and firewalls.
Same for anti-virus software. Be sure to run a scan when you are done, just in case.
If your computer is set to go to sleep after a certain time, temporarily turn that off.
When you get the option to upgrade from iTunes, choose the download only option. That way you don't have to leave your iPad connected while it does it's thing. The next time (after the download) that you connect the iPad you'll get the chance to upgrade. This also seems to have a lower failure rate than the download and update at the same time option. There is less to go wrong at any one time.
It is also possible to download the update directly using a browser and do the update manually. You'll have to do a search for that. I can not remember the site or exact method off the top of my head. Or maybe someone who does know will wander along.
Lionelman said:I "kind of" have the same problem updating.
First off I have tried to disconnect the firewall and antivirus software.
Still no go.
I have no problems downloading apps and apps updates. Can connect to iTunes without a problem. Just can't update iOS.
Now, if I connect my iPad 2 to my laptop, I can get the updates. However, I don't want to sync my iPad with the laptop. The Internet connections with the laptop is wireless. PC is hardwired.
Any ideas would be greatly appreciated.
Lionelman said:I "kind of" have the same problem updating.
First off I have tried to disconnect the firewall and antivirus software.
Still no go.
I have no problems downloading apps and apps updates. Can connect to iTunes without a problem. Just can't update iOS.
Now, if I connect my iPad 2 to my laptop, I can get the updates. However, I don't want to sync my iPad with the laptop. The Internet connections with the laptop is wireless. PC is hardwired.
Any ideas would be greatly appreciated.
Are you running the most recent version of iTunes on the PC? That is all I can think of at the moment.
I know some computers will shut off the network after a period of inactivity. Hit "download only" and move the mouse every couple of minutes especially if you have a screensaver or something.