Usage availability

[juliaaf]

I have an ipad that has 28.6 gb memory and it shows I only have 2.2 gb available . . Problem is when I pull up my usage chart and add it all up, it only adds up to a liitle over 6 gb used (2.2 gb and 4250 mb). Any thoughts as to what is wrong? Thanks

 

[J. A.]

I have an ipad that has 28.6 gb memory and it shows I only have 2.2 gb available . . Problem is when I pull up my usage chart and add it all up, it only adds up to a liitle over 6 gb used (2.2 gb and 4250 mb). Any thoughts as to what is wrong? Thanks

Hi there and welcome!

You were looking at the list in Settings - General - Usage - Storage, I suppose.
Did you also tap "Show all Apps" there, to add the storage of all your apps?



It must have been quite a lot of work, adding the numbers of every single app on your iPad.

There seems to be a striking difference between memory - available - used on your iPad.

Perhaps one of these suggestions will solve your problem:

Reboot your iPad: press Home and Power button, until the Apple logo appears.
Restart your iPad: simply turn it off, then on again.

 

[juliaaf]

I really don't use my ipad a lot so I only have about 20 apps. And it did press the show all apps button. I will try rebooting and thanks very much for trying to help

 

[J. A.]

I really don't use my ipad a lot so I only have about 20 apps. And it did press the show all apps button. I will try rebooting and thanks very much for trying to help

I hope it will help.
If it doesn't work, don't hesitate to come back and ask for help again.

 

[juliaaf]

Unfortunately, rebooting didn't work. My friend, who is a tech person and very skilled with iPads, has no explanation either.

 

[J. A.]

Unfortunately, rebooting didn't work. My friend, who is a tech person and very skilled with iPads, has no explanation either.

This seems to happen very rarely.
What I found you could try also was syncing with iTunes on your computer.
Or as a last solution: backup your iPad and restore it. I can't promise that it will help. Sorry!

 

[The OB]

Unfortunately, rebooting didn't work. My friend, who is a tech person and very skilled with iPads, has no explanation either.

The advice by J.A. above seems to have canvassed the solutions. It may well be necessary to restore your iPad to factory settings.
Regards, Andrew



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