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jaba123

iPF Novice
Hello, when I open video app icon which it's says you can download videos from i store when it's automatic goes to I store then and sign say u cannot connect to I store why that I have active wifi connection tks
 
There are a few reasons why this can happen:

- Date and time could be wrong on your device. Check that in Settings - General - Date & Time.
- The connection to the internet isn't working. Try to access an random website through Safari. If this is not possible. reset your iPad, also reset your router (turn off and on).
- Go to Settings - iTunes & App Stores, tap your Apple ID and sign out, then sign in again with your Apple ID. Sometimes this resolves issues like yours.
 
Change the time on your iPad in Settings - General - Date&Time. Set it to a few years in the future. Then try to update one of your apps. Afterwards, reset the time to automatic. Maybe this will help access iTunes Store on your iPad.
 
For your information I can use App Store thro blue icon but can use iTunes and video folders let's try your advice I let u known tks
 

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