Long Rant about Not Getting My New iPad on Time!
Yeah, I'm totally annoyed with these couriers' poor management of this whole thing. I'm in the Los Angeles area. I pre-ordered mine on 3/7, was given the 3/16 delivery date. FedEx had my package on 3/11 with the instructions to deliver on 3/16. I'm sure they had thousands of other packages at that time with the same instructions...so how is a week not enough time to schedule enough drivers to meet Friday's demands? Not only did they fail to deliver Friday, but Saturday as well. According to their tracking site, it was put on a truck Saturday morning. So there I was, pacing by my window, expecting my package at any moment. At around 2pm, I checked the tracking site again and it said that my package was back at the FedEx facility?! So I called the customer service line (thankfully the rep spoke a little better English this time than the one that "assisted" me the previous day) and was told that they stopped delivering at 3pm but that I was welcomed to go pick it up from the facility that closes at 5pm, otherwise "hopefully" it would arrive on Monday. Gee thanks. So I went to pick it up, in the rain, of course, with my 7-year-old in tow...LOL. If I wasn't so annoyed, it would've been funny. The guy at the desk told me they had 4,000 iPads to deliver on 3/16. Cry me a river. Like all those iPads just suddenly appeared in their facility on Friday? They knew days (if not longer) in advance that they were going to have a crapload to deliver on Friday. Some people blame Apple for their stringent delivery date instructions, but it's not their fault that these couriers are failing to provide the service they are paid to do. Anyway, I ranted as much in an e-mail to FedEx. I got a reply yesterday, telling me that my package had been picked up and that I can check their tracking system in the future for this information.
Next time I'm waiting in line at the Apple Store!