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Ipad email only icons everything else blank

Mbi777

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I tried to send some pics by email last week, then all of a sudden the email crashed. Now when I try to open all I get are the icons at the top. Everything else gone. Anything I can do to get all back? I am on IOS8

Thanks
 

twerppoet

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If you have not already done so, try these usual fixes. If they don't work try going to Settings > Mail, Contacts, Calendars; remove then re-add your email account.

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The Usual Fixes
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When you have problems with an app it's a good idea to clear it from RAM.

Close/Clear the app:

iOS 6: With the problem app closed, double tap on the Home button to get the multitask bar. Tap and hold on any icon in the bar until they jiggle, then tap the minus sign on the problem app.

iOS 7: Double tap the Home button to get the multitasking display. Swipe up on the problem app's thumbnail image (not the icon).

If that does not work try a restart,

Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears. Apple recommends you restart the iPad at least once a month.

and then a reset if that does not work.

Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart.

Reset All Settings: Another, somewhat more drastic thing you can do is Reset All Settings. You'll find this under Settings > General > Reset > Reset All Settings. It won't erase any of your content, apps, or accounts; but you will have to go through most of your other settings and re-tweak them back to your liking. Do not confuse this with Erase All Content and Settings.

More detailed information at: http://support.apple.com/kb/TS3281?viewlocale=en_US&locale=en_US
 
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Mbi777

Mbi777

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None of the above worked. Please see pic of what I am seeing.
 

twerppoet

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Including deleting and re-adding your account? Because this looks a lot like you don't have any accounts set up?

Anyway, if that's the case, then you're probably going to have to restore the iPad, preferably using iTunes on a computer.

http://support.apple.com/kb/HT1414

It warns you, but I'll emphasize, be sure to copy important documents or images off the iPad to the computer or a cloud service. Just because you have a backup doesn't mean it will work; and sometimes the backups contain the problem so they have to be discarded.
 
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Mbi777

Mbi777

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Well, at this point I am very frustrated with all this. Easier to just download a Gmail app, and an xfinity app for Comcast mail. Done with IOS8 with their mail program.
 
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Mbi777

Mbi777

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I really thought that Apple had it together with the IPad. I sure was wrong.
 

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