3G

[crerar]

I have 3G service, Bell mobility.

Every time I try to use it I cannot get a line. The bell 3G shows at top left with plenty go strength but whenever I open safari I get the message that the connection is dropped. Mail has similar issues.

According to Bell this is a device issue as it happens everywhere. So they're useless.

Any ideas?

John

 

[Tim SPRACKLEN]

It might be worth trying a reboot. Turn the iPad off and then press and hold the Power and Home buttons for about 10 seconds until the white Apple logo appears. The iPad will reboot - no apps or user data are lost.

See if this fixes the problem.

Tim

 

[crerar]

It might be worth trying a reboot. Turn the iPad off and then press and hold the Power and Home buttons for about 10 seconds until the white Apple logo appears. The iPad will reboot - no apps or user data are lost.

See if this fixes the problem.

Tim

Thanks Tim. tried it with no luck. off to the Apple Store tomorrow

John

 

[Tim SPRACKLEN]

One last thought - check that you have cellular data enabled in the 'Settings' app.

Tim