broken ipad, how do i fix it??

[sambambina]

I have been really good with my ipad, and i have dropped my ipod dozens of times with it still working, but i dropped my ipad just once and now when i press eitehr the top or menu button, all i get is a blend of gray, orange, and yellow colored streaks, how do i fix this?

 

[Tim SPRACKLEN]

It does sound like a hardware failure but, just in case, try a reboot.

Turn the iPad off and then press and hold the Power and Home buttons for about 6-9 seconds until the white Apple logo appears (if it does). The iPad will reboot.

If that fails, then take it to an Apple Store. You'll see many threads - some this morning even - from Members who have returned dropped iPads to an Apple Store and have received a new one in return at no cost as a 'goodwill' once-in-a-lifetime gesture from Apple.

Tim

 

[sambambina]

thank you so much, this was a gift to my father who eventually gave it to me, i dont have the reciet and thiss is the ipad one, do you think they will possibly still trade me?

 

[Tim SPRACKLEN]

I think if you took it in and explained what happened they would react kindly. Remember, you have no rights here, so you need to be humble and polite. Even if it doesn't work out at the first Apple Store, we've not yet had a Member who has not had their iPad replaced.

Tim

 

[blucente]

Replace it with a first Gen?.

5.0

 

[Tim SPRACKLEN]

If it's a first generation iPad then, yes, they'd replace it with a first generation model of the same specification.

Tim