"Cannot connect to iTunes store" error help

[SingingSabre]

Here's what's going on. When I try to connect to iTunes or the App Store via my iPad 2 (16gb, wifi), I get the "Cannot connect to iTunes store" error.

My password is correct. Router, internet, firewall, etc are all fine. I've tried this on a number of networks, connections, and whatnot. Connecting to the App Store on my desktop is successful. I've not only done a reset, Apple replaced my iPad yesterday when they couldn't figure out the problem.

Well, it's still happening.

When I'm in Settings>Store and try to select Music, Apps, or Books to auto-download on other devices, they automatically switch back to "off." Could that be related?

This is driving me nuts. Can anyone help?

Thanks!

 

[jasperandrews]

Sounds a bit strange. You've done everything I would have done! The only thing I can think of is maybe you have made a simple spelling mistake with your apple ID?
I hope this helps. Good Luck!

 

[SingingSabre]

Exactly. But I know that that's not the case. iBooks works fine as does anything else requiring my Apple ID.

 

[Hayles66]

Oh heck! I can't think what else you could do, Sabre! Usually a hard or soft reset of the iPad works for me or turning off the router and on again. Usually it's a router problem with me. You've got a new iPad so I don't know. I'm sure someone will come back with the right answer. I think it's a case of going through everything over and over. It's always something simple. Good luck!

 

[SingingSabre]

Okay, so I changed my email address on my account and got the same result. Is it possible that an app is preventing me from accessing the iTunes store?

 

[Hayles66]

I'm not sure. Not heard of that before. Have you tried the Internet. When I get desperate, I ask all the Apple forums for answers.

 

[SingingSabre]

I've asked everywhere...no one has a solution. I think it has something to do with the iCloud transition.

 

[leelai]

I've asked everywhere...no one has a solution. I think it has something to do with the iCloud transition.

Someone else has posted today they are having the same trouble with the settings - store on/off button
You're not alone, but I don't know the answer.

Update: they've now solved their problem. They signed out of their apple ID and then just signed back in. That fixed it for them.

 

[SingingSabre]

Someone else has posted today they are having the same trouble with the settings - store on/off button
You're not alone, but I don't know the answer.

Update: they've now solved their problem. They signed out of their apple ID and then just signed back in. That fixed it for them.

Gah. No matter how I try that, it hasn't worked for me.

 

[Hayles66]

OMG. You are still struggling! I feel for you Sabre. Keep trying, don't give up

 

[SingingSabre]

OMG. You are still struggling! I feel for you Sabre. Keep trying, don't give up

Reset my network settings. Still nothing.

 

[leelai]

Boy, still going. Do you remember downloading anything before this started. I don't suppose someone else had a play on it. Gosh I hope you solve it.

 

[SingingSabre]

Actually I fixed it late Monday. I downloaded the last beta of iTunes 10.5 and the GM of iOS5. Put iOS5 on my iPad and that fixed all the problems.

 

[leelai]

So very glad that's fixed, a frustrating time for u

 

[kewlcappedtj]

Me having the same prob..!!