Hi, i wonder if your problem is similar to mine? Sometimes i do connect to the app store or itunes store, but there will be missing images. Sometimes it will say "cannot connect to server" although i show a strong wifi signal. Also same happens in safari and netflix....missing images, ? Marks in rectangular boxes, etc. Im trying to AVOID replacing the Ipad, being that theres some info in certain apps that i may lose. Do you have these symptoms?