Can't get started

[B.P.]

I bought a brandnew iPad1 at a reputable store, on clearance. The box had not been opened.

If I hold the startbutton long enough, the screen will show the power-off slide, and I can power off with it. I hold the button again, and a small apple appears in the middle of the screen. Eventually, it'll briefly show a USB cable wanting to connect to iTunes, then the screen goes black.

I can't return it to the store I bought it from, as I live 600miles away. I could possibly try to phone them. Any chance Apple will take care of this?

 

[Midranger4]

I bought a brandnew iPad1 at a reputable store, on clearance. The box had not been opened.

If I hold the startbutton long enough, the screen will show the power-off slide, and I can power off with it. I hold the button again, and a small apple appears in the middle of the screen. Eventually, it'll briefly show a USB cable wanting to connect to iTunes, then the screen goes black.

I can't return it to the store I bought it from, as I live 600miles away. I could possibly try to phone them. Any chance Apple will take care of this?

It needs to be connected to a PC with iTunes for initial setup. Sounds like it is going to sleep after it prompts for the connection to iTunes and it isn't made.

 

[B.P.]

thanks, that did it indeed. Now I'm STUCK AGAIN... when trying to set up a new iTunes account, there is a q&A section for security questions, there is supposed to be a pull-down menu to select questions, but it doesn'' work.

ALSO, in the top left corner of the screen it says "no SIM"

 

[Midranger4]

thanks, that did it indeed. Now I'm STUCK AGAIN... when trying to set up a new iTunes account, there is a q&A section for security questions, there is supposed to be a pull-down menu to select questions, but it doesn'' work.

ALSO, in the top left corner of the screen it says "no SIM"

Is this a 3G iPad?

The security questions.....tap the text itself for the selections. There will be no drop down bar like windows.