Can't Log In!

[Sunshine123]

I know that my apple ID and password are correct but says "cannot log in ". Any ideas why

 

[richsadams]

Welcome to the forum! There are a lot of great people here willing to lend a hand anytime. Often using the search feature (in the toolbar at the top of every page) will lead you to the answers you're looking for. If not, feel free to post a question in the appropriate area.

Please take a moment to view the information linked below my signature to get the most out of your iPad as well as our forum.

BTW, I moved your post to the iPad Help area where you're likely to get a better response to your question.

Welcome again and enjoy!

 

[twerppoet]

Try restarting the iPad, or a reset if that does not work. That may help.


Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears.

Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart.