Email Notification sound can't be changed?

[Bullet]

Hi, New here. Set up my email 'sound' in settings. I've tried to change it, I've changed the sound to 'none' and no matter what I do the original sound still keeps coming up. What am I doing wrong? I've tried to change it to the default 'ding' or to 'none' and it won't take the change.
Suggestions?

 

[buerkletucson]

Hi, New here. Set up my email 'sound' in settings. I've tried to change it, I've changed the sound to 'none' and no matter what I do the original sound still keeps coming up. What am I doing wrong? I've tried to change it to the default 'ding' or to 'none' and it won't take the change.
Suggestions?

You realize there is a separate sound for sent mail & new mail?
Just tested mine and it switched immediately.

Maybe a reset of your iPad?

 

[Roy Rob]

Hi, New here. Set up my email 'sound' in settings. I've tried to change it, I've changed the sound to 'none' and no matter what I do the original sound still keeps coming up. What am I doing wrong? I've tried to change it to the default 'ding' or to 'none' and it won't take the change.
Suggestions?

Go to Settings-Notifications and you will find that Mail is still in the Notification Centre, select it and at the very top slide the switch to Off. I hope that does it for you and welcome to the forum.