I have a question about backing up an IPad Air

[Cooltwou]

is there a way to backup an IPad Air if you can't enter the passcode in iTunes because the iPad has broke and the touchscreen has completely broken and you can't get to the passcode section and I hooked it upto the computer and it said I needed to enter my passcode but I can't get to that so I don't know what to do

 

[scifan57]

is there a way to backup an IPad Air if you can't enter the passcode in iTunes because the iPad has broke and the touchscreen has completely broken and you can't get to the passcode section and I hooked it upto the computer and it said I needed to enter my passcode but I can't get to that so I don't know what to do

I'm afraid not. The iPad has to be unlocked before it will connect to iTunes. If the information on the iPad is important and isn't backed up anywhere else, you'll have to get the screen repaired and the iPad made operational before you can back it up.

 

[twerppoet]

If you had automatic iCloud backups enabled before the iPad broke, there is a good chance that leaving it plugging overnight while it's on your home network will back it up.

You can check the latest iCloud backup by going to Settings > iCloud > Storage > Manage Storage on any device that is using the same iCloud account as the broken device.

Otherwise, as SciFan said, you're out of luck until/if you repair the device.

 

[Cooltwou]

Ok thanks for the information

 

[twerppoet]

No problem. Good luck.

 

[Cooltwou]

Well I looked at it on her iPhone 6 and said her iPad was last backed up on May the first

 

[scifan57]

Well I looked at it on her iPhone 6 and said her iPad was last backed up on May the first

That's good, then. Only the data from the last few days will be inaccessible.